“I was born in Australia and graduated from the University of Sydney with a degree in Economics and Business Law. After that, I completed a course in Migration Law at Victoria University. Being a native Australian, I’m fluent in both English and Chinese, which gives me a unique edge in understanding the cultural differences between East and West—a huge advantage in the immigration industry. But that’s just the tip of the iceberg when it comes to my abilities.

Throughout my career, simply getting cases approved smoothly is no longer my sole pursuit. I thrive on challenging cases—they’re not just a test of my professional skills but also a motivation for me to continually surpass myself. When faced with problems, I don’t shy away. Instead, I bravely seek solutions. Every time I successfully help a client get their visa or win an appeal at the AAT, I feel an unparalleled sense of accomplishment. Helping others and potentially changing the course of their lives brings me immense satisfaction and drive.

In my interactions with clients, I always strive to balance enthusiasm with professionalism. My goal is to build genuine collaborative relationships with clients while providing them with the most accurate and efficient advice. During the communication process, I focus on maintaining professionalism and ensuring smooth communication. Smooth communication doesn’t just mean telling clients what they want to hear but genuinely aiming to achieve their core objectives, ensuring both parties reach a consensus and work towards success together.”