HECT Migration & Appeal Experts

Section 57 Natural Justice

Section 57 of the Migration Act 1958 requires the Department to notify applicants and invite their comment before visa refusal, ensuring procedural fairness.

Section 57 Natural Justice Overview

Section 57 of the Migration Act 1958 ensures that visa applicants are given procedural fairness, also known as the “right to be heard,” before the Department makes an adverse decision. It applies when the Department has information that may negatively affect the outcome of the visa application, and the applicant was not previously aware of it.

This provision is a critical safeguard against unfair administrative decisions, giving applicants the chance to clarify misunderstandings, provide additional evidence, or refute incorrect assumptions.

Key Components of a Natural Justice Letter

Contents of the Letter

  • An ‘Invitation to Comment on Adverse Information’ under Section 57 of the Migration Act 1958, informing the applicant that the Department holds information which may lead to visa refusal.

  • The letter outlines the specific adverse information or discrepancies that the decision-maker considers relevant to the visa outcome.

  • The applicant is invited to respond within a set timeframe (usually 7–28 days) before a decision is made.

Response Expectations

  • The applicant must provide a clear, truthful, and comprehensive explanation addressing each issue raised in the letter.

  • Supporting evidence (e.g. statutory declarations, updated documents, or clarifications) should be included to strengthen the response.

  • Avoid excessive or irrelevant information, which may weaken the applicant’s credibility.

Common Adverse Information Examples

  • Allegations of providing false or misleading information in the application (e.g., employment or relationship evidence).

  • Concerns raised by third parties such as employers, education providers, or police reports.

  • Inconsistencies between documents, interviews, and previous visa applications.

  • New adverse information from external agencies (e.g., police, Department of Employment, or Home Affairs’ internal verification).

Practical Tips When Responding

  • Ensure all statements are consistent with previous visa records and documents.

  • If errors exist, acknowledge them honestly and provide a clear explanation instead of ignoring them.

  • Organize your evidence logically, label your attachments, and cross-reference them in your written submission.

  • Avoid emotional language — focus on facts, timelines, and supporting documents.

Timeframe for Response

Standard Period

  • Typically, the applicant is given 28 days to respond to the Natural Justice Letter.

Variations Based on Circumstances

  • In certain situations, like immigration detention, the period might be shorter, e.g., 3 working days.

  • Failure to respond within the stipulated timeframe allows the Delegate to decide on the application without further input, often leading to visa refusal.

Outcomes

Visa Grant Notification:

  • If the applicant successfully addresses the concerns raised in the Natural Justice Letter, providing accurate and comprehensive information, and effectively rectifies any discrepancies, this could lead to a positive decision, and the applicant may receive a notification of visa grant.

Visa Refusal or Cancellation Notification:

  • If the applicant fails to adequately address the concerns, provides false or misleading information in their response, or if the Department’s initial concerns are substantiated, this could lead to a negative decision, and the applicant may receive a notification of visa refusal or cancellation.

  • In severe cases, especially involving fraudulent documents or significant misrepresentation, not only may the visa be refused or cancelled, but the applicant may also face a re-entry ban (usually 12 months under Public Interest Criteria (PIC) 4020), affecting future visa applications.

Strategic Withdrawal:

  • In certain situations, if the applicant realizes that the concerns raised are substantial and difficult to counter, they may consider strategically withdrawing their application. This move can be advised to avoid the potentially more severe consequences of having the application refused, such as a Section 48 bar or an exclusion period (re-entry ban).

Link to PIC 4020 Relationship:

  • While Section 57 gives applicants the opportunity to comment on adverse information, Public Interest Criterion (PIC) 4020 governs how false or misleading information is treated in visa assessments. If a PIC 4020 breach is confirmed, the applicant may face a visa refusal and a 12-month re-entry ban, even if they later correct the record.

It’s important to note that each case is unique and the specific circumstances will determine the most appropriate course of action. Professional legal advice is highly recommended to navigate this complex process and ensure the best possible outcome.

After the Decision

  • If your visa is refused, you may have the right to appeal to the Administrative Review Tribunal (ART) within the prescribed period (usually 21 days).

  • If you are holding a Bridging Visa A or C, your visa will generally remain valid for 35 days after the Administrative Review Tribunal (ART) makes its decision, but you must continue to comply with all visa conditions during this period.

  • If you do not appeal within the timeframe, your bridging visa may cease after 35 days, making you unlawful in Australia.

Frequently Asked Questions

If the Department already suspects me, is the decision basically made?
Not necessarily, but it’s close. A Section 57 letter means the case officer already holds adverse information but is legally required to give you a final opportunity to explain. A vague or emotional response only confirms their suspicion. A well-structured legal and evidentiary reply can still reverse the outcome.
Yes, but only if handled strategically. You must acknowledge the error clearly, explain why it occurred, and provide credible evidence to show no intent to mislead. Hiding or denying will backfire and may trigger PIC 4020.
Then you must dismantle it piece by piece. Use dates, documents, and third-party verifications to prove factual errors. Merely saying “this is wrong” carries no weight.
Absolutely, but only if they understand the evidentiary burden. Section 57 is not about storytelling; it’s about building a legally defensible argument. An agent who knows how to reframe your narrative within policy language can make the difference between approval and refusal.
You can, but it’s not always wise. Withdrawing may seem safer, but it doesn’t erase the Department’s record of the adverse findings. If PIC 4020 concerns exist, withdrawal won’t protect you from future consequences.
Because the tone has shifted from “clarification” to “allegation.” Section 57 is issued only when the officer has already formed a negative view that could lead to refusal.
No. The decision-maker is not obliged to assume your priorities. Every line in the Section 57 letter matters. Ignoring any allegation can be interpreted as acceptance.
Yes, often. Officers sometimes misquote policy, use outdated information, or rely on incorrect identity matches. Identifying such procedural flaws can be powerful grounds for appeal later.
No one can guarantee approval, but a precise, well-argued response can dramatically shift the balance. In many AAT remitted cases, success begins with how Section 57 was handled at the first stage.

Yes. If the Department failed to disclose the full adverse material, gave insufficient time, or relied on undisclosed evidence, you may challenge it under “procedural unfairness” grounds, even at judicial review.

Note: This FAQ is general information only and not legal advice. Settings (e.g., eligibility tests, exemptions, and evidentiary rules) can change; always check the latest legislative instruments before applying.